This module covers the basic principles of decision-making, critical thinking, and problem-solving. Participants will learn how to evaluate options and avoid mental fatigue caused by excessive decision-making. It also highlights logical thinking tools such as the decision tree and the Ladder of Inference, alongside understanding the impact of cognitive biases on judgment and analysis. The aim is to develop participants’ ability to tackle problems and make well-considered decisions consciously and effectively.
- Basics of decision-making
- Decision-making fatigue
- Decision tree
- Critical thinking 101
- Cognitive biases
- Ladder of Inference
- Fundamentals of problem-solving
- Six-step problem-solving model
This module focuses on understanding factors that affect decision quality, such as logical fallacies, irrational thinking, and its costs on individuals and organisations. It covers the priming effect on thought processes and provides mental exercises to improve problem-solving skills. Additionally, it encourages participants to adopt creative thinking approaches like thinking outside the box and impossible thinking, while using cause-and-effect diagrams to gain deeper insights into problems.
- Logical fallacies
- High-quality vs low-quality decisions
- The cost of irrational thinking
- Priming effect
- Mental exercises to enhance problem-solving
- Cause and effect diagram
- Out-of-the-box thinking
- Impossible thinking