Privacy Policy

Last Updated: September 2026

Cambridge Education College (“the College”, “we”, “us” or “our”) is committed to protecting the privacy, confidentiality and personal information of our learners, applicants, trainers, approved centres, partners, website visitors and other individuals who interact with us.

Cambridge Education College is an independent vocational and professional education provider delivering flexible online learning programmes and professional development opportunities.

This Privacy Policy explains how we collect, use, store, protect and, where necessary, share personal information when you visit our website, enquire about our services, apply for or enrol on a programme, participate in our online learning activities, communicate with us, or otherwise use our services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

The information we collect depends on how you interact with Cambridge Education College and the services you use.

We may collect:

Your full name, date of birth and contact details.
Email address, telephone number and correspondence address.
Information provided when making an enquiry, applying for or enrolling on a programme.
Identification or supporting documents where reasonably required.
Information relating to your vocational or professional learning programme.
Attendance, assignments, assessments, results, progress and completion records.
Certificate and verification information.
Payment and transaction information where applicable.
Communications between you and the College.
Information provided when requesting learner support.
Information relating to trainers, approved centres and educational partners where applicable.
Technical information such as your IP address, browser type, device information and website usage.
Information voluntarily provided through forms, emails, enquiries or other communications.

We aim to collect only information that is relevant and reasonably necessary for the purpose for which it is required.

2. How We Use Your Personal Information

We may use personal information to:

Respond to enquiries about our programmes and services.
Process programme applications and enrolments.
Administer vocational and professional learning programmes.
Provide access to online learning environments and educational resources.
Manage assignments, assessments and learner progress.
Provide learner support.
Communicate programme information, notices and updates.
Maintain learner and programme records.
Issue certificates and completion records where applicable.
Respond to certificate verification requests where we have an appropriate lawful basis to do so.
Manage relationships with trainers, approved centres and partners.
Process payments and maintain relevant financial records.
Improve our programmes, website, digital services and learner experience.
Maintain the security and integrity of our systems.
Prevent misuse, fraud or unauthorised access.
Meet applicable legal, regulatory, contractual and administrative requirements.

3. Lawful Basis for Processing

Under the UK GDPR, personal information must be processed on an appropriate lawful basis.

Depending on the circumstances, Cambridge Education College may rely upon:

Contract – where processing is necessary to provide a programme, service or other arrangement requested by you.

Legal Obligation – where processing is required to comply with applicable legal requirements.

Legitimate Interests – where processing is reasonably necessary for the administration, operation, security, development or protection of the College and its services, provided that these interests are not overridden by your rights and freedoms.

Consent – where you have provided clear consent for a particular use of your personal information.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Online Learning and Google Classroom

As an online vocational and professional education provider, Cambridge Education College may use digital learning platforms and technologies to deliver and support its programmes.

This may include Google Classroom and other appropriate online learning, communication, assessment or collaboration platforms.

These platforms may be used to provide:

Programme materials and learning resources.
Assignments and assessments.
Programme announcements and updates.
Communication between learners and trainers.
Feedback and learning support.
Online educational activities.

Where third-party platforms process personal information, their own privacy policies and terms may also apply.

5. Sharing Personal Information

Cambridge Education College does not sell personal information.

Where necessary and appropriate, we may share relevant information with:

Authorised College staff and personnel.
Trainers or professionals involved in programme delivery.
Approved centres or partners where relevant to the learner's programme or service.
IT, hosting and digital learning service providers.
Payment processing providers.
Certification or verification service providers where applicable.
Professional advisers where necessary.
Regulatory, judicial, law-enforcement or other public authorities where disclosure is required or permitted by law.

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

6. Certificate Verification

Cambridge Education College may receive requests from employers, educational organisations, professional bodies, verification companies or other third parties seeking confirmation of a certificate or learning record.

We take learner confidentiality seriously.

Verification requests will be handled in accordance with applicable data protection requirements. We may require sufficient information to establish the identity and authority of the requesting party and, where appropriate, evidence of the learner's consent before disclosing personal information.

The College reserves the right to refuse or limit a verification request where appropriate privacy, security or legal requirements have not been satisfied.

7. International Learners and Data Transfers

Cambridge Education College serves an international learning community.

As a result, personal information may sometimes be accessed, processed or transferred outside the United Kingdom, including where learners, trainers, approved centres, partners or technology providers are located internationally.

Where UK data protection legislation requires safeguards for an international transfer, we will take appropriate steps designed to ensure that personal information receives an appropriate level of protection.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

Unauthorised access.
Accidental loss.
Misuse.
Unauthorised alteration.
Unlawful disclosure.
Destruction or damage.

Access to personal information is intended to be limited to individuals who reasonably require it for legitimate College purposes.

However, no electronic transmission, website or digital storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, contractual, administrative and operational requirements.

Certain learner records may need to be retained for longer periods where necessary for purposes such as:

Programme records.
Certificate issuance and verification.
Historical verification of learner achievement.
Financial and contractual records.
Complaints or dispute management.
Legal or regulatory requirements.

Retention periods may therefore vary according to the nature of the information.

10. Your Data Protection Rights

Under UK data protection law, and subject to applicable conditions and exemptions, you may have the right to:

Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Request restriction of processing.
Object to certain types of processing.
Request transfer of your information where the right to data portability applies.
Withdraw consent where processing is based on consent.
Raise concerns regarding how your personal information has been handled.

These rights are not absolute and may depend on the circumstances and lawful basis for processing.

11. Cookies

Our website may use cookies and similar technologies to provide essential functionality, improve website performance, understand how visitors use our services and enhance the overall user experience.

Where required under applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

Visitors may also control or disable cookies through their browser settings, although doing so may affect certain website features.

12. Communications

We may contact learners, applicants and other individuals regarding:

Applications and enrolments.
Programme information.
Learning activities.
Important service announcements.
Learner support.
Certificates and verification.
Administrative matters.

Where we send optional marketing communications and consent or another lawful basis is required, individuals will be provided with an appropriate method to manage their communication preferences.

13. Children and Young People

Our vocational and professional programmes are subject to their respective eligibility and entry requirements.

Where we process personal information relating to children or young people, we will seek to apply appropriate safeguards and comply with applicable UK data protection requirements.

Additional consent or authorisation may be requested where required.

14. External Websites and Services

Our website or digital learning environment may contain links to third-party websites or services.

Cambridge Education College is not responsible for the privacy practices of independent third-party websites. Users should review the relevant privacy policies before providing personal information to those services.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our programmes and services.
Technology and digital platforms.
Operational practices.
Legal or regulatory requirements.

The latest version will be published on our website together with the relevant revision date.

16. Information Commissioner's Office (ICO)

Cambridge Education College is registered with the UK Information Commissioner's Office (ICO) in relation to its data protection responsibilities.

Organisation: Cambridge Education College
ICO Registration Reference: ZC151198
Date Registered: 18 May 2026
Registration Expiry: 17 May 2027

The College is committed to handling personal information in accordance with applicable UK data protection requirements.

Individuals may also have the right to raise concerns about the handling of their personal information with the Information Commissioner's Office.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is being handled, please contact:

Cambridge Education College
Email: info@cec.edu.eu