Welcome to Cambridge Education College
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The Diploma in Improving Employee Experience covers the key principles, methodologies, and essential approaches required to enhance employee experiences across different types of organisations.
This diploma aims to empower all members of an organisation to understand their individual responsibilities toward employee experience, as well as their responsibilities toward the employees they manage. Throughout the programme, participants will explore common employee experience challenges and learn how to address and improve them effectively within their organisations.
🎯 Main Topics
✅ Expected Outcomes
Participants will gain a deep understanding of the concept of employee experience and its critical role in attracting and retaining talent. They will be able to measure and analyse employee experience effectively and apply practical steps to improve it within their organisations.
They will also learn why some employee experience initiatives fail and how to avoid common pitfalls. In addition, participants will develop a clear understanding of the employee lifecycle and how to manage each stage successfully. Through real-life case studies, they will be able to apply best practices to enhance the work environment and support the achievement of organisational goals.
👥 Target Audience
It is important to establish a basic understanding of what Employee Experience (EX) is and how it is created. In this lesson, we will review the principle of talent and its significance, as EX is a key element in attracting and retaining talent.
This lesson focuses on the factors influencing employee experience and how organisations can improve their employees’ experience by understanding and addressing these components.
To ensure organisations have access to the best talent to achieve their strategic goals, they should provide thoughtful, consistent, and meaningful employee experiences. This lesson focuses on measuring employee experience and the various approaches to doing so.
After covering the fundamental principles, we take a deeper look at how organisations—big or small—can effectively and meaningfully improve their employee experience.
To be the best, you need to learn from the best. In this lesson, we explore lessons learned by large organisations, the challenges they faced, and how they overcame obstacles related to employee experience.
If there are many effective ways to tackle EX, as well as some easy opportunities to improve it, why do some initiatives fail? This lesson looks at some of those reasons.
Many companies fail to hire the right person for the role for various reasons. This lesson explores common mistakes made during recruitment and talent acquisition.
The employee lifecycle is like any other lifecycle—it has a clear beginning and end, with stages in between. In this final lesson, we discuss the employee lifecycle from recruitment through selection, retention, and exit.
Students receive an accredited certificate issued by Cambridge British College.
Yes, all certificates issued by the college are accredited by the relevant official authorities.
Yes, after completing the course, you may contact the Admissions and Registration Department to obtain an electronic copy.
You can register online through the website by visiting the Admissions and Registration page and completing the payment electronically.
Applicants must be at least 16 years old or hold a secondary school certificate (or equivalent) for certain programmes.
Yes, you may enrol in multiple courses simultaneously.
All courses are offered online.
The duration varies depending on the programme and generally ranges from one to six months.
Yes, assessment is based on participation, assignments, and final examinations depending on the nature of the course.
Yes, you can retake the course in the next session at a reduced re-enrolment fee.
Fees vary according to the course and number of study hours. Full details are available on each course page.
Payments can be made online via the college’s secure electronic payment link.
Yes, instalment plans are available for selected courses under specific conditions.
No, course fees are non-refundable according to the college’s refund policy.
You can reach us via the official email address or by phone.
Yes, a dedicated technical support team is available to assist with any platform-related issues.
You can schedule an appointment with an academic adviser by contacting the guidance team.
Some courses include practical training or partnerships with employers to provide internship and job opportunities.
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