Conflict is a normal part of any healthy relationship; after all, two people cannot be expected to agree on everything all the time. The key is not to fear or avoid conflict, but to learn how to resolve it in a healthy way. When conflict is poorly managed, it can cause significant damage to a relationship; however, when handled respectfully and positively, it offers an opportunity to strengthen the bond between individuals. Whether you are experiencing conflict at home, work, or school, learning these skills can help you resolve differences in a healthy manner and build stronger, more fulfilling relationships.

Managing stress and being emotionally aware are two core skills for becoming effective at handling conflict. Whatever the cause of disagreements or disputes at home or at work, these skills can help you resolve issues constructively and keep your relationships strong and growing.

Those who practise the Nonviolent Communication process quickly discover its transformative impact in all areas of human experience — from transforming classrooms and organisations, improving workplace productivity, and addressing anger and emotional pain, to fostering spiritual development and creating efficient, empowering organisational structures. NVC helps you develop your emotional vocabulary, remain connected to your feelings and needs, break negative habitual patterns, hear the needs behind behaviours, and get to the heart of conflict quickly. The essence of the process lies in the awareness of its four components, rather than in the words exchanged. NVC is not merely a language or set of techniques, but an empathic stance, a consciousness of deeper needs, and a compassionate intent.

Supportive confrontation involves discussing difficult issues directly without being unduly confrontational or causing unnecessary defensiveness. It is described as four fundamental approaches to challenging conversations that you can practise to engage effectively in difficult situations

Students receive an accredited certificate issued by Cambridge British College.

Yes, all certificates issued by the college are accredited by the relevant official authorities.

Yes, after completing the course, you may contact the Admissions and Registration Department to obtain an electronic copy.

You can register online through the website by visiting the Admissions and Registration page and completing the payment electronically.

Applicants must be at least 16 years old or hold a secondary school certificate (or equivalent) for certain programmes.

Yes, you may enrol in multiple courses simultaneously.

All courses are offered online.

The duration varies depending on the programme and generally ranges from one to six months.

Yes, assessment is based on participation, assignments, and final examinations depending on the nature of the course.

Yes, you can retake the course in the next session at a reduced re-enrolment fee.

Fees vary according to the course and number of study hours. Full details are available on each course page.

Payments can be made online via the college’s secure electronic payment link.

Yes, instalment plans are available for selected courses under specific conditions.

No, course fees are non-refundable according to the college’s refund policy.

You can reach us via the official email address or by phone.

Yes, a dedicated technical support team is available to assist with any platform-related issues.

You can schedule an appointment with an academic adviser by contacting the guidance team.

Some courses include practical training or partnerships with employers to provide internship and job opportunities.