• Lesson 1: Introduction to Communication and Negotiation — An introductory overview of negotiation, preconceptions, positive attributes, and facts.
• Lesson 2: Introduction to Business Development — An overview of the role and responsibilities of business development within an organisation.
• Lesson 3: Negotiation and Business Development Terminology — An examination of the key terms and tools used in negotiation and business development.
• Lesson 4: Communication, Conflict Management, and Emotional Intelligence — An introduction to the psychology behind conflict emergence, the importance of mastering effective communication, and insight into emotional intelligence and its impact on work.
• Lesson 5: Introduction to Mediation — A preliminary look at mediation and the "5Ps" of negotiation.
• Lesson 6: The Importance of Business Development — A comprehensive view of how organisations operate and why business development is vital for organisational success.
• Lesson 7: Best Practices in Business Development — Goals, objectives, and other industry best practices.
• Lesson 8: Ethics in Negotiation — An introduction to ethics in negotiation from an ethical standpoint.

• Lesson 1: The Mind’s Decision-Making Path — As the entire course is based on communication, decision-making, and resolving conflicting factors, this lesson introduces human cognition in decision-making.
• Lesson 2: Negotiation Analysis — A review of effective and ineffective negotiation through negotiation analysis.
• Lesson 3: Effective Negotiation Strategies — An introduction to assessing customer demand and generating value when initiating strategy.
• Lesson 4: Initiating Strategy — This lesson introduces partnership fundamentals, partner types, and strategic initiatives on uncommon ground.
• Lesson 5: Strategic Tension and Conflict Management — Understanding strategic tension, identifying it, and effectively monitoring and managing conflict.
• Lesson 6: Cause and Effect — A deeper look into the causes, consequences, and effects of different bargaining styles, tactics, and emotional influences.
• Lesson 7: Preparing for Negotiations — An overview of core skills required for negotiation and how to prepare for upcoming negotiations.
• Lesson 8: Negotiation Mastery — Setting goals, building self-confidence, and applying negotiation analysis to conduct effective negotiations.

Students receive an accredited certificate issued by Cambridge British College.

Yes, all certificates issued by the college are accredited by the relevant official authorities.

Yes, after completing the course, you may contact the Admissions and Registration Department to obtain an electronic copy.

You can register online through the website by visiting the Admissions and Registration page and completing the payment electronically.

Applicants must be at least 16 years old or hold a secondary school certificate (or equivalent) for certain programmes.

Yes, you may enrol in multiple courses simultaneously.

All courses are offered online.

The duration varies depending on the programme and generally ranges from one to six months.

Yes, assessment is based on participation, assignments, and final examinations depending on the nature of the course.

Yes, you can retake the course in the next session at a reduced re-enrolment fee.

Fees vary according to the course and number of study hours. Full details are available on each course page.

Payments can be made online via the college’s secure electronic payment link.

Yes, instalment plans are available for selected courses under specific conditions.

No, course fees are non-refundable according to the college’s refund policy.

You can reach us via the official email address or by phone.

Yes, a dedicated technical support team is available to assist with any platform-related issues.

You can schedule an appointment with an academic adviser by contacting the guidance team.

Some courses include practical training or partnerships with employers to provide internship and job opportunities.